| Plan | TMS Essential Data Plan | ||||||
|---|---|---|---|---|---|---|---|
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Monthly Charge
24 month term |
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Minimum Monthly Charge
24 month term |
$55/mth | ||||||
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Annual Price Review
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Data (non Shareable)
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Monthly Data Allowance
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Dial up data charged at the same rate as a voice call, based on the individual service plan charges set out below. Data rates will appear as a 66666 call on your bill, and will utilise your monthly call allowance. | ||||||
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Business Demand Data
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Cost per Megabyte (MB)
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Network Access
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Plan Speeds
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Minimum Term
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Calls + SMS + MMS
To standard Australian numbers |
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|
Calls + SMS + MMS
To international numbers |
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What's Included
|
Global access to the Iridium network |
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What's Not Included
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Minimum Cost
|
24 month term | $1,320 | |||||
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Maximum Early Termination Charges (ETC)
|
24 month term | (Base Fee ÷ 24) x number of months (including any part month) of contract term remaining. The Base Fee is $600 if you purchased a Handset from us (either outright or on a repayment plan), or $360 if you brought your own Handset. If you purchased your Handset from us on a repayment plan, you’ll also need to pay us your remaining repayments. | |||||
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Devices
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Allowances
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Call Connection Fee
per call (including dial up data sessions) |
n/a | ||||||
|
Call rate to a dial up data call in Australia
per 60 second block |
$1.00 | ||||||
Cost for a 2 minute standard fixed or mobile call within Australia - $2.00. The Total Minimum Cost does not include any handset repayments. |
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|
Minimum Monthly Charge
|
|||||
| TMS Essential Data Plan | |||||
|---|---|---|---|---|---|
| $55/mth |
|
Monthly Data Allowance
|
| Dial up data charged at the same rate as a voice call, based on the individual service plan charges set out below. Data rates will appear as a 66666 call on your bill, and will utilise your monthly call allowance. |
|
Calls + SMS + MMS
To standard Australian numbers |
|
|
Calls + SMS + MMS
To international numbers |
|
|
What's Included?
|
|||||
| TMS Essential Data Plan | |||||
|---|---|---|---|---|---|
Global access to the Iridium network |
|
What's Not Included
|
|
|
Minimum Cost
|
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| TMS Essential Data Plan | |||||
|---|---|---|---|---|---|
|
24 month term only
|
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| $1,320 |
|
Maximum Early Termination Charges (ETC)
|
| TMS Essential Data Plan |
|---|
|
24 month term only
|
| (Base Fee ÷ 24) x number of months (including any part month) of contract term remaining. The Base Fee is $600 if you purchased a Handset from us (either outright or on a repayment plan), or $360 if you brought your own Handset. If you purchased your Handset from us on a repayment plan, you’ll also need to pay us your remaining repayments. |
|
Call Connection Fee
per call (including dial up data sessions) |
|||||
| TMS Essential Data Plan | |||||
|---|---|---|---|---|---|
| n/a |
|
Call rate to a dial up data call in Australia
per 60 second block |
|||||
| TMS Essential Data Plan | |||||
|---|---|---|---|---|---|
| $1.00 |
Cost for a 2 minute standard fixed or mobile call within Australia - $2.00. The Total Minimum Cost does not include any handset repayments. |
Information about the service
-
Your plan is for a post-paid mobile phone service which allows you to access data services using the Telstra Mobile Satellite (TMS) service, which is a satellite based, digital mobile communications system.
Your plan:
- only allows you to have circuit switched data capabilities
- cannot be used to make or receive voice calls
- can be used to receive SMS and if using capable handset/device, send SMS
- cannot be placed on the TMS Group Plan
- Handset
-
You need a compatible satellite handset and a Telstra mobile satellite SIM card to use with your plan. You can bring your own Handset or buy one from us outright or on a 24 month repayment plan. We’ll provide you with a satellite SIM.
Information about pricing
-
Refer to the Plan Cost table.
- Using your service overseas
-
International roaming access is not available from all countries.
Use of your Handset outside Australia is at your own risk and expense, and you should check the terms of using Telstra mobile satellite in an overseas country before using the service (check iridium.com or ask the Consulate of the country you are visiting).
Charge (per 60 second block) Call Rate (GST incl.) Calls to a fixed or mobile service in Australia (including a service with a TMS prefix) $2.00 SMS sent from a service with a TMS prefix to a mobile service outside Australia (per message) $0.55
- Changing or cancelling your plan
-
You can change between different Telstra Mobile Satellite Plans at any time during your minimum term, but we may charge you a fee of $100 if you change to a plan with a lower minimum monthly charge. If you cancel your plan early you will need to pay us an Early Termination Charge (ETC) as outlined on the Plan Cost table.
Other information
- Emergency Services
-
To access emergency services from within Australia, you can call 000 if you have an active SIM card in your Handset. If you do not have an active SIM card in your Handset you can access emergency services from within Australia by calling 112. When outside Australia, you need to dial the emergency services number for the country you are in.
- Coverage
-
To use your service, your Handset must be in the coverage area of the Iridium satellite network system in Australia or in other countries where satellite devices can be lawfully used. Due to the nature of satellite services and the global nature of the Iridium satellite network (which is controlled by a third party), we can’t promise that you will always be able to access the Telstra mobile satellite service from within Australia or overseas.
To use the service, the antenna of your Handset must be pointing straight up with clear line of sight to a wide view of the sky. Service quality will be affected where there is a narrow view of the sky, and by factors such as the environment, surrounds and atmosphere (eg where there is a dense forest canopy, tall buildings or high narrow gorges). The service cannot be used from indoors without connection to an outside building antenna.
- Manage your service online
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Register for Online Bill to view your bills online 24 hours a day, 7 days a week. With Online Bill Reporting, you’ll be able to organise and check your billing information. To register, go to telstra.com/business/billing
- Understanding my bill
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Your bill is charged on the same date each month and you’ll be billed in advance for the minimum monthly charge and for your use during the previous month. Your first bill will include a proportion of your minimum monthly charge as well as the next month’s full minimum monthly charge in advance.
For more information on other bill payment options, go to telstra.com/billpay
- Support
-
If you have questions about your Telstra Mobile Satellite service, please visit telstra.com.au/mobile-phones/coverage-networks/satellite or call us on 1800 632 995.
- Need help? We're here for you.
-
Visit telstra.com/contactus for our support options. Call 13 20 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative /accessible format.
- Complaints
-
If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issues but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you’d like an independent investigation
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This is a summary only. The full legal terms for this plan are available at telstra.com/customer-terms
- Staying safe online
-
Learn about staying safe online, including the safe use of devices and content filters, the role of eSafety, and how to report harmful online content.