Multilingual services
Phone us in your language
If English is not your first language, Telstra's Multilingual Services team offer a free translation and interpretation service. We can help with this when you call us, or you can contact the Multilingual Services team directly.
Support for our First Nations
customers
First Nations Connect is your dedicated support phone line and service centre.
If you need support or have any questions about your Telstra phone or internet plan, call us on 1800 444 403, Monday to Friday 9am - 5pm (around Australia).
Our friendly customer care team are here to help.
Want to have a yarn to someone in your language? We support many languages around the nation.
Visit a store that speaks your language
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Belconnen | 1800 725 137 | Hindi, Mandarin, Punjabi, Japanese, Nepali, Korean, Malay, Indonesian | Belconnen store |
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Bankstown | 1800 721 871 | Arabic, Cantonese, Greek, Mandarin, Hindu, Gujarati | Bankstown store |
| Broadway | 1800 721 573 | Cantonese, Korean, Mandarin | Broadway store |
| Burwood | 1800 721 479 | Cantonese, Korean, Mandarin | Burwood store |
| Carnes Hill | 1800 344 107 | Carnes Hill store | |
| Chatswood Chase | 1800 724 303 | Cantonese, Mandarin, Hindi, Punjabi, Korean, Urdu, Sinhalese, Nepali | Chatswood Chase store |
| East Maitland | 1800 413 973 | Thai | East Maitland store |
| Hurstville | 1800 723 124 | Cantonese, Mandarin, Filipino, Indonesian | Hurstville store |
| Liverpool | 1800 721 928 | Arabic, Serbian, Punjabi, Hindi, Urdu, Tagalog | Liverpool store |
| Merrylands | (02) 8842 3200 | Arabic, French, Mandarin, Serbian, Syriac | Merrylands store |
| Macquarie Centre | 1800 724 534 | Bangla, Dari, Hindi, Mandarin, Urdu | Macquarie Centre store |
| Miranda | 1800 721 531 | Portuguese, Arabic, Mandarin, Nepali | Miranda store |
| Parramatta | 1800 723 137 | Gujarati, Kannada, Punjabi, Vietnamese | Parramatta store |
| Rhodes | 1800 565 925 | Mandarin, Shanghainese | Rhodes store |
| Rouse Hill | (02) 8883 2498 | Cantonese, Gujarati, Hindi, Spanish, Telugu, Urdu | Rouse Hill store |
| Sydney (World Square) | 1800 724 945 | Cantonese, Korean, Mandarin |
Sydney (World Square) store |
| Taree | 1800 566 008 | German, French, Hindi, Japanese, Nepali | Taree store |
| Wetherhill Park | (02) 9765 0600 | Arabic, French, Cantonese, Vietnamese, Filipino | Wetherhill Park store |
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Casuarina | 1800 729 471 | Gujarati, Bengali, Malayalam, Hindi, Nepali, Filipino, Marathi | Casuarina store |
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Brisbane | 1800 725 914 | Cantonese, Spanish, Portuguese, Hindi, Bengali, Marathi, Tagalog, Italian, Mandarin | Brisbane store |
| Brookside | 1800 343 912 | Portuguese, Filipino | Brookside store |
| Indooroopilly | 1800 726 583 | Tagalog | Indooroopilly store |
| Mt Gravatt | 1800 726 247 | Mandarin, Spanish, Tagalog, Serbo-Croatian | Mt Gravatt store |
| Robina | 1800 726 412 | English, Portuguese, Mandarin, Arabic | Robina store |
| Strathpine | 1800 344 013 | Serbian | Strathpine store |
| Sunnybank | 1800 343 959 | Cantonese, Mandarin | Sunnybank store |
| Toowong | 1800 344 021 | Mandarin | Toowong store |
| Toowoomba Grand Central | 1800 725 703 | Arabic, Portuguese | Toowoomba Grand Central store |
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Adelaide (Rundle Mall) | 1800 729 275 | Cantonese, Greek, Hindi, Mandarin | Adelaide (Rundle Mall) store |
| Airport West | 1800 344 036 | English, Hindi, Turkish, Telugu, Vietnamese, Marathi, Tamil, Burmese, Gujarati | Airport West store |
| Ararat | 1800 344 048 | Sinhalese | Ararat store |
| Arndale | 1800 344 057 | Serbian, Vietnamese, Hindi, Punjabi | Arndale store |
| Modbury | 1800 729 261 | Hindi, Punjabi, Gujarati, Haryanvi | Modbury store |
| Northpark | 1800 565 827 | Greek, isiZulu, Shona, Vietnamese | Northpark store |
| Norwood | 1800 565 828 | Hindi, Punjabi, Urdu, Telugu, Gujarati, Sinhalese, Malay | Norwood store |
| Unley | 1800 566 021 | Hindi, Mandarin, Punjabi | Unley store |
| Victor Harbor | 1800 566 023 | English | Victor Harbor store |
| West Lakes | 1800 566 051 | Hindi, Punjabi, Gujarati, Greek | West Lakes store |
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Hobart | 1800 717 557 | Mandarin, Afrikaans, Hindi, Malayalam, Punjabi, Tamil | Hobart store |
| Kings Meadows | 1800 515 204 | Hindi, Bengali | Kings Meadow store |
| Launceston Quadrant Mall | 1800 512 362 | English, Hindi, Punjabi, Urdu, Vietnamese |
Launceston Quadrant Mall store |
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Altona Gate | 1800 344 043 | Serbian, Hindi, Turkish, Punjabi, Urdu, Saraiki | Altona Gate store |
| Brunswick | 1800 343 964 | Vietnamese | Brunswick store |
| Camberwell | 1800 344 103 | Cantonese, Mandarin, Hindi | Camberwell store |
| Dandenong | 1800 413 844 | Sinhalese, Dari, Tamil, Urdu, Arabic, Pashto | Dandenong store |
| Doncaster | 1800 728 351 | Mandarin, French, Arabic, Dutch | Doncaster store |
| Fountain Gate Level 1 | 1800 728 904 | Dari, Persian, Urdu, Hindi, Punjabi, Sinhalese, Arabic | Fountain Gate Level 1 store |
| Geelong | 1800 343 978 | Urdu, Punjabi, Hindi | Geelong store |
| Melbourne Discovery |
1800 726 917 | Mandarin | Melbourne Discovery store |
| Melbourne (Elizabeth St) |
1800 728 972 | Filipino, Korean | Melbourne (Elizabeth St) store |
| Parkmore | 1800 565 844 | Hindi, Punjabi, Korean, Vietnamese, Urdu, Arabic, Marathi, Kannada | Parkmore store |
| Plenty Valley | 1800 870 576 | Arabic, French, Greek, Spanish, Tagalog, Urdu, Hindi, Mandarin | Plenty Valley store |
| Point Cook | 1800 344 009 | Punjabi, Hindi, Gujarati, Mandarin, Urdu | Point Cook store |
| Southland | 1800 728 410 | Mandarin, Spanish, Indonesian, Turkish, Cantonese, Gujarati, Malay, Sinhalese, Hindi, Hebrew | Southland store |
| The Glen | 1800 728 207 | Mandarin, Cantonese, Tagalog, Thai, Hindi, Urdu, Punjabi, Hakka, Malay, Japanese, Shanghainese, Sichuanese | The Glen store |
| Werribee | 1800 841 477 | Hindi, Mandarin | Werribee store |
| Wodonga | 1800 566 063 | Hindi, German | Wodonga store |
| Suburb | Phone number | Languages | Store details |
|---|---|---|---|
| Carousel | 1800 729 042 | French, Hindi | Carousel store |
Visit a Telstra partner store that speaks your language
| Suburb | Store name | Languages | Store details |
|---|---|---|---|
| Ashfield | Connect Anywhere | Mandarin, Cantonese | Shop 2/261 Liverpool Road |
| Auburn | Ha Ha Mobile | Turkish, Arabic, Mandarin, Cantonese | 1 South Parade |
| Auburn | iMobile Plus | Mandarin, Cantonese | Shop Q3, 57 Queen Street |
| Burwood | E-Star Telecom | Mandarin, Cantonese, Fuzhou | Shop 2C, 127-133 Burwood Road |
| Burwood | New Epoch Telecommunications | Mandarin, Cantonese | 19A Belmore Street |
| Cabramatta | High Connect | Mandarin, Cantonese, Vietnamese | Shop A11B, 53 Park Road |
| Eastwood | ezyCom Eastwood | Mandarin, Cantonese | Shop K3A,160 Rowe St, Eastwood Shopping Centre |
| Fairfield | Smart Tech Bar | Arabic | Shop 20 Fairfield Forum 8-35 Station Street |
| Hurstville | Yours Telecom | Mandarin, Cantonese | Shop 2A 185 Forest Road |
| Parramatta | Citihub Communications | Mandarin, Cantonese | Shop 5, 118 Church Street |
| Suburb | Store name | Languages | Store details |
|---|---|---|---|
| Forest Lake | Telco World - Forest Lake | Hindi, Punjabi | Shop 44, 235 Forest Lake Boulevard |
| Sunnybank Hills | Mobile Connect Sunnybank Hills | Hindi, Cantonese, Mandarin | Sunnybank Hills Shopping Town, 21A/661 Compton Road |
| Underwood | Underwood Mobile Connect | Hindi, Cantonese, Mandarin | 3215 Logan Road, Underwood Market Place |
| Suburb | Store name | Languages | Store details |
|---|---|---|---|
| Adelaide | Telco Store Gouger Street | Mandarin, Hindi | 24 Gouger Street |
| Suburb | Store name | Languages | Store details |
|---|---|---|---|
| Bundoora | D Station | Mandarin, Cantonese | Shop A7, Polaris Shopping Town, 1056 Plenty Road |
| Carnegie | D Station Carnegie | Mandarin, Cantonese | 139 Koornang Road |
| Footscray | Swipe 8 | Vietnamese | 184 Barkly Street |
| Melbourne Airport | Aussie Look Melbourne Airport | Mandarin, Cantonese | OzLook Welcome Centre, Melbourne Airport T2 International Arrival |
| Roxburgh Park | Smart Ihub | Turkish, Arabic, Hindi | Shop G039/250, Somerton Road |
| Springvale | MobilePoint Springvale | Vietnamese | 242 Springvale Road |
| Thomastown | Phonesmart | Punjabi, Hindi, Telugu, Marathi, Malayalam, Urdu, Tamil, Pakistan Punjab | 193 High Street |
| Suburb | Store name | Languages | Store details |
|---|---|---|---|
| Falcon | Tele Guru | Hindi, Mandarin | Kiosk 3, O'live Road, Miami Plaza Shopping Centre |
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