Contact us for business support
Help yourself to business support
You can talk to us online, on the phone, or in person. Plus, get tech advice from business experts.
Ways you can reach us
Book an appointment
Plan ahead and book an in-store appointment with a local expert.
Tech advice from experts
Need more than an out-of-the-box solution? Our Technology Centres can tailor your tech to serve your business objectives. Ask us how today.
Business help on the go
Contact us in the My Telstra app at your desk or on the go. Simply sign in with your business account and we'll connect you to the right expert by phone or chat.
Frequently asked questions
Whether you have a question on payments, bills or business account management, you can get help online.
To get help, go to Accounts and payments.
International Roaming allows you to use your mobile abroad in eligible destinations. You won't have to swap your SIM to continue working with your Australian mobile number.
To learn more, go to International Roaming.
You can get help with accounts, payments, mobiles, internet, software and more online.
To get help, go to Business support.
Need to do something quickly? Whether it’s paying bills, managing your account, changing services or getting help, you can do it all in one place on My Telstra app.
For step-by-step instructions on how to activate your SIM, eSIM or set up a new device, visit Activate your mobile.
Providing your business with excellent service is our priority, but sometimes we fall short. We appreciate your feedback and are dedicated to resolving your complaint in a timely, fair, and transparent way.
You can give us feedback online, on the phone or in person. To learn more, go to Make a complaint.