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For 6 months. Experience beautiful internet with Smart Modem 3 included for use.
For new services. offer ends 7 April. T&C apply.
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Telstra's Smart Modem 3 is designed with SmartFix, an AI tool that scans for connection issues and can solve them automatically - sometimes without you even knowing. Modem included for use with all nbn plans.
SmartFix available on selected services.
There are all kinds of ways to enjoy your Telstra Plus rewards points, from mobile phones to home appliances. It’s free to join and you earn 10 points for every $1 you spend on eligible products and services.
Eligibility criteria apply to join Telstra Plus.
Choose the right type of Telstra home internet for you.
For new services. Modem included for use. If you leave within 24 months, return your modem or pay a $200 non-return fee. Fair Use policy applies.
For new services. Modem included for use. If you leave within 24 months, return your modem or pay a $400 non-return fee. Select areas and eligible customers only. Limited number of services available per postcode. Average download speeds of 300Mbps and upload speeds of 30Mbps. Speeds experienced may be slower and can vary due to a number of factors and will change over time.
For new customers. Modem included for use. If you leave within 24 months, return your modem or pay a $200 non-return fee. 4G coverage reqd. Backup speeds capped at 25/5 Mbps. Actual speeds may be lower. Fair Use Policy applies.
Try us and if you’re not happy, tell us within 30 days of connecting. We’ll refund your first month and you can leave with no obligations.
Get help from a range of customer support centres including calling our local team or visiting your local store.
The My Telstra app puts you in control of your internet. Check your speed, track your data, pay bills, change plans and more.
Stress less with cyber security that blocks millions of threats every single day.
Your fixed broadband service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds.
Find out more about speeds for Telstra customers on the nbn network & Opticomm access network.
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full.
Typical busy period speeds for Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speeds. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB) or Opticomm key facts sheet (PDF, 39.8KB)
Services not available to all areas or premises.
Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra, nbn co or Opticomm supplied equipment or in new developments.
Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.
If you have a back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the nbn network or the Opticomm access network and identify what alternatives are available.
If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you and we will let you know at the time of confirming your order and you will have the option to cancel. Extra charges may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.
To redeem a code, choose your product or plan and add it to your cart to start the checkout process. In cart review, add the code where it says ‘Coupon code’. You have three attempts to add. If you exceed this, the code will be invalid. Once you’ve added the code, your cart will display the discounted price.
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