Opticomm internet plans

Come for the reliability. Stay for the extras.

Choose reliable Telstra internet and get great extras like a modem included for use. Home sweet home internet.
For new services. If you leave within 24 months, simply return your modem or pay a $200 non-return fee.

All our internet plans include

Telstra Smart Modem

Unlimited data

Fair Use Policy applies

30-day satisfaction guarantee

Free express delivery

Check availability

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Great!

Available

You can connect to the Opticomm access network.

Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.

Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great! You can get connected to nbn®

Available

You can connect to the nbn® network via Hybrid Fibre Coaxial technology.

Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.

Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great! You can get connected to nbn®

Available

You can connect to the nbn® network via Fibre to the Premises technology.

Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.

Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great! You can get connected to nbn®

Available

You can connect to the nbn® network via Fibre to the Building technology.

We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum attainable speeds
  • Download speed range
    0000 - 0000  Mbps
  • Upload speed range
    0000 - 0000  Mbps
What are my maximum speeds?
Your maximum speed ranges are estimated using information from nbn co, including the technology type available at your address and past speed data. The speeds you experience may be lower due to various factors including your own setup and wiring. More on maximum speeds
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.

Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great! You can get connected to nbn®

Available

You can connect to the nbn® network via Fibre to the Node technology.

We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum attainable speeds
  • Download speed range
    0000 - 0000  Mbps
  • Upload speed range
    0000 - 0000  Mbps
What are my maximum speeds?
Your maximum speed ranges are estimated using information from nbn co, including the technology type available at your address and past speed data. The speeds you experience may be lower due to various factors including your own setup and wiring. More on maximum speeds
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.

Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great! You can get connected to nbn®

Available

You can connect to the nbn® network via Fibre to the Curb technology.

We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum attainable speeds
  • Download speed range
    0000 - 0000  Mbps
  • Upload speed range
    0000 - 0000  Mbps
What are my maximum speeds?
Your maximum speed ranges are estimated using information from nbn co, including the technology type available at your address and past speed data. The speeds you experience may be lower due to various factors including your own setup and wiring. More on maximum speeds
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.

Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great! You can get connected to nbn®

Available

You can connect to the nbn® network via Fixed Wireless technology.

Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.

Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

Available

You can connect to Telstra Velocity. Please call us on 1800 008 994 to find out more and connect.

Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.

Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

Available

You can connect to 5G Wireless Internet.

Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.

Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Woo-hoo! Your address is nbn-ready.

Available

Make the switch now to secure, fast nbn® with Telstra. Your fixed phone line is included at no extra cost and you can keep your existing number.

Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.

Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

Available

You can connect to the Opticomm access network.

Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.

Connecting an additional nbn service at the address may result in you paying for multiple services at the same time. We recommend using the existing connection, if possible.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Our Opticomm, nbn, 5G, ADSL and cable plans are currently unavailable in your area.

However, you may be able to get Telstra Satellite Home Internet, powered by Starlink at your address.

Address check not available

Sorry we are unable to check your address at the moment.

Choose your no lock-in data plan

Our month-to-month plans give you the freedom to cancel at any time, just return your modem if you leave within 24 months.

Presubmit Modal SubInstall Modal Failure Modal

Switching to us is easy

  1. Pick your perfect plan

  2. Get fast, free delivery

  3. Fast, easy setup

Extra value you'll love

Modem at no extra cost

Why pay extra? Telstra Smart Modem with faster Wi-Fi speeds is included for use.

If you leave within 24 months, return modem or pay a $200 non-return fee.

Get rewarded with Telstra Plus

Get discount movie, sports and concert tix plus earn points towards must-have devices.

Join Telstra Plus for free. Eligibility criteria apply.

24/7 cyber security

We block millions of scams and online threats every day, to help keep you safe online.

Local support

Get the help you need from a range of customer support centres, including calling our local team

Frequently asked questions

Opticomm is a wholesale broadband provider that specialises in Fibre to the Premises (FTTP) internet mainly for new or recently developed housing estates. Opticomm is wholly owned by Uniti Group Limited.

Telstra is an Opticomm provider, which means we provide Home Internet plans to personal customers via Opticomm’s wholesale Fibre (FTTP) network.  

Telstra is a reseller of Fibre to the Premises (FTTP) technology, currently servicing approximately half the Opticomm – FTTP footprint.

If your address is not showing, it means your premises is not yet serviceable by Telstra. However, the number of FTTP serviceable premises will continue to grow, as more premises pass our stringent serviceability criteria, and as new estates open up.

FTTP offers the widest array of speeds and plans and is more reliable than other technologies as fibre runs all the way to the home.

Please check back regularly if your premises isn’t currently serviceable by Telstra.

The National Broadband Network (nbn®) is owned by the Australian government and reaches 99% of Australian properties via a mix of nbn technologies. Whereas Opticomm is a privately owned company that offers only fast fibre (FTTP) technology, to customers who live in an estate or apartment complex connected to the Opticomm access network.

Generally you can’t choose between connecting to the nbn or the Opticomm network because they don’t overlap coverage.

If you don’t have a compatible modem and you choose Telstra as your Opticomm internet provider, we'll send you the latest Telstra Smart Modem at no extra cost. 
If you leave within 24 months, return your modem or pay a $200 non-return fee.

 

Yes, Opticomm plan inclusions are the same as our other internet plans, including:

  • Telstra Smart Modem with 4G backup

  • Calling number display, Call Line identification, CLI blocking, Messagebank, Call waiting / forward/ return

  • Choice for directory listing

What about the speeds?

Learn about the Opticomm access network speeds from Telstra


If you leave within 24 months, return modem or pay a $200 non-return fee. 4G coverage required. Backup speeds capped at 25/5 Mbps. Actual speeds may be lower.  

No, all Telstra Opticomm plans come with unlimited data. 

Fair use policy applies. 

Once you’ve placed your order, your modem should arrive within 1-3 days metro and up to 5 days regional. You can set up your modem in minutes, and that’s it – you’ll be switched.

Self install your modem for $0

We’ll send you a new modem if you need it, with easy instructions to install it yourself.

Professional install

You can get your modem and gear connected by a Telstra professional technician for a one-off fee of $299.

Additional costs apply for non-standard installations if you have complex cabling requirements.

New Development Charge

If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) or New Connection Charge (NCC) of up to $550 to connect you to the Opticomm access network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence.  If applicable, we will bill that charge to you , and we will let you know at the time of confirming your order and you will have the option to cancel.

Additional costs may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network. 

Important

Your fixed broadband service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your actual speeds after connection and let you know if your line is not able to achieve the maximum speed of your plan. 

The ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. 

Find out more about speeds for Telstra customers on the nbn network  & Opticomm access network.

Plan prices 

Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons.  If you cancel, just pay out your device, accessories and services in full. 

High speeds

Typical busy period speeds for Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speeds. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB) or Opticomm key facts sheet (PDF, 39.8KB)

Service Availability

Services not available to all areas or premises.

Installation

Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra, nbn co or Opticomm supplied equipment or in new developments.

Telstra Smart Modem™ 

Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.

Medical security alarms, lift phones and fire indicator panels

If you have a back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the nbn network or the Opticomm access network and identify what alternatives are available.

New Development Charge

If you’re in a new development without existing phone or internet infrastructure, Opticomm may impose a $300 New Development Charge (NDC) or New Connection Charge (NCC) of up to $550 to connect you to the Opticomm access network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence.  If applicable, we will bill that charge to you, and we will let you know at the time of confirming your order and you will have the option to cancel. Extra charges may apply for non-standard or professional installation of Telstra or Opticomm and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.

Questions about internet plans?

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Support

More information about internet plans can be found in our Support section.

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Questions about internet plans? Get in touch and we’ll help you as soon as we can.

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