Connect to the internet from overseas
Find out how to get online and use data when you’re roaming.
Search suggestions will appear below the field as you type
No results found
Take me to
If you’ve enabled international roaming in an eligible destination, your device will connect to one of our overseas mobile network partners to get you online.
If you’re having trouble:
- Try waiting 10 minutes, as it can take a little time to connect to overseas providers.
- Make sure data roaming is enabled. Learn how through your device manufacturer, or in our device guides.
- If you’re using International Roaming Day Pass on a plan, it can take up to 2 hours to activate.
- Check you’ve turned international roaming on in the My Telstra app:
- Select your service, then Extras
- Select International Roaming
- Turn Day Pass on.
Frequently asked questions
You can check international roaming rates for:
To add data to International Roaming Packs on a Pre-Paid service:
When you need more data, you can buy another pack. Packs are activated immediately and you’ll use inclusions from the pack with the earliest expiry first.
To add data to International Roaming Day Pass on a plan in My Telstra:
- Select your service, then Extras
- Select International Roaming
- Turn International Roaming Data Top-Up on.
Data Top-Up is available in Zone 1 and 2, valid for 31 days.
Rather get in touch? Let's get you connected
Sign in to the My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more
Chat with us
If you don't use My Telstra, you can still chat with us online.
In store
Find your nearest Telstra store or Wi-Fi hotspot.