Coverage & Networks

We've switched off our 3G network

It's time to say goodbye to 3G as we evolve our network to provide an improved experience for customers across Australia.

Introducing Home internet at 5G speeds

Super-fast, super simple. 5G Home Internet.

Try 5G Home Internet with a great value no lock-in plan. Plus, our latest Telstra 5G Internet Modem 2 included for use.

For new services. Select areas and eligible customers only. Limited number of services available per postcode. If you leave within 24 months, return your modem or pay a $400 non-return fee.

Our Network

Australia's largest mobile network, with greater reliability and faster speeds in more places.

Our Coverage

Check what coverage and data speeds are available in your area.

Regional & Rural Australia

We offer a range of products and services to suite the specific needs of rural and regional Australians.

Telstra 4GX

Telstra 4GX brings you the fastest 4G speeds in Australia on a compatible mobile device in a 4GX area.

Extend Your Coverage

Our network coverage extension devices can maximise your regional, rural and in-building coverage.

Free calls & Wi-Fi at payphones

We offer free national calls to anyone, anywhere in Australia at all Telstra payphones.

Telstra Mobile Satellite

Helping you connect in Australia's most remote places.

In 5G Coverage areas, Telstra customers with capable 5G devices can experience speeds of 10Mbps–1Gbps in the download and 1Mbps–40Mbps in the upload. In 5G mmWave Coverage areas, Telstra customers with capable mmWave 5G devices can experience speeds of 500Mbps–2.5Gbps in the download and 5Mbps–50Mbps in the upload.

Telstra customers with capable Category 20 devices can experience speeds of 5Mbps–500Mbps in the download and 1Mbps–40Mbps in the upload; Category 16 or 18 devices can experience typical speeds of 5–300Mbps in the download and 1–20Mbps in the upload; customers with Category 11 devices can experience typical speeds of 5–200Mbps in the download and 1–10Mbps in the upload; customers with Category 9 devices can experience typical speeds of 5–150Mbps in the download and 1-10Mbps in the upload; customers with Category 6 devices can experience typical speeds of 2–100Mbps in the download and 1–10Mbps in the upload; and those with compatible Category 4 devices can experience typical speeds of 2–75Mbps in the download and 1–10Mbps in the upload in all 4G coverage areas.

Within our 3G coverage areas customers can experience typical download speeds of 550kbps –20Mbps and typical upload speeds of 300 kbps to 3Mbps.

Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. To check current coverage in a given area, see our coverage maps

Rather get in touch? Let's get you connected

Online help & support

Find answers to your frequently asked questions.

Get help in My Telstra

View your services, pay your bill, troubleshoot tech issues, contact us via chat and much more.

Reach out to us

We're here to answer your questions.