In the iPhone box, you'll find your iPhone and a USB-C Charge Cable.
In keeping with Apple's commitment to the environment, there are no earbuds or power adapter included in your iPhone box.
The USB‑C Charge Cable supports fast charging and is compatible with USB‑C power adapters and computer ports.
Apple's full guide to setting up your new iPhone
The Quick Start screen appears on your existing device and leads you through the process. Check Apple Support for details on using Quick Start.
Switching from Android? Check Apple's support article on how to switch from Android to your new iPhone.
So you don't lose a thing, you can get temporary iCloud storage to transfer data from your current device to your new iPhone.
If you already have a SIM card and you’re keeping it for your new iPhone, then you’re already activated. Just insert your SIM card into your new iPhone and you’re good to go.
If you’re using an eSIM, you can scan your eSIM QR code with your new phone and you’re done.
If you ordered a new SIM card with a new number on an upfront mobile plan, your SIM will be automatically activated once you accept the delivery.
In all other cases, like moving from another providing while keeping your number or if you’ve ordered a Pre-Paid SIM card, you’ll need to activate your SIM.
Learn how to activate a new SIM card
Learn how to activate a new eSIM
Got a question about your order? Contact us in My Telstra.
The iPhone 15 uses a USB-C Charge Cable, but you'll need to supply your own USB-C power adapter.
If you're on a mobile plan that includes 5G, you'll automatically have access to the 5G network when you're in a 5G coverage area. If you're not in a 5G coverage area, you'll automatically switch to 4GX/4G or 3G.
Please go to our support to learn how to get a new SIM.
