Our behaviours and habits

Our behaviours & habits

We believe it's people who give purpose to our technology. So we're committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive.

Our Big Three

Our Behaviours and Habits will help us shape the culture we need to deliver on our strategy – now and into the future. They're the behaviours and habits we can all practice every day so we can be our best for our customers.

Look Beyond

We expand our thinking of what’s possible to meet our customer's future needs.

See the big picture

Zoom out to understand the broader perspective before acting.

Strive for customers

Before making decisions, understand what matters most to our customers.

Learn and adapt

Make changes that drive us forward by reflecting on successes and challenges.

Work as One

We come together to serve our customers better.

Listen first

Be humble and curious to gain insight from others.

Speak up

Be open about your ideas to get better outcomes.

Align and commit

Check for a shared understanding of actions and accountabilities - then take action.

Make a Difference

We do the right thing for our customers, communities, each other and the environment.

Do what matters

Prioritise and focus where effort and resources are most needed.

Own it

Take accountability for your part of the work including if things don’t go to plan.

Act with care

Be considerate about the impacts of your actions on customers and each other.

What to expect at Telstra

Flexibility and choice

Flexibility applies to every kind of role at Telstra. We're driving new ways of working, and giving you more choice in how you work. It's not where you are, it's what you do. 

Our Behaviours and Habits

We believe it's people who give purpose to our Technology. So we're committed to staying close to our customers and providing them the best experience, and delivering the best tech. 

Diversity, Equity and Inclusion

At Telstra, we've created an inclusive environment where talented people with a broad range of skills, experience, beliefs and backgrounds can all thrive. 

Sustainability

We know you expect more from a company than just a place to work. We want to do the right thing by our people, customers, communities and environment. 

Rewards and Benefits

When it comes to rewarding our people, we've got a few things to be excited about. If you love to be rewarded, you'll be excited by the scale of offers when you come on board with us. 

What will your 'why' be?

Whether it’s rewarding career opportunities, an amazing work-life balance or being able to make a difference, you can discover why Telstra is a great place to work.