Change my mobile plan

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    Upfront plans

    Our Upfront mobile and data plans are month-to-month with no lock-in contracts, meaning you can move up or down the different plan tiers once per month without incurring service early termination charges or having to re-contract.

    If you move to a higher Upfront plan, you’ll get the larger inclusions straight away and will pay a higher amount from the next payment date. If you choose to downgrade your Upfront plan, you’ll get the smaller allowance from the next payment date. 

    You can change your plan in My Telstra.

    Non-Upfront plans

    If you’re not on an Upfront plan, a plan change may incur additional charges. This could include an early termination charge, and you may also need to pay any remaining device or accessory payment amounts when you make the change.

    You can change your plan in My Telstra.

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