Five ways technology can help drive business growth
Discover 5 essential tech solutions to help support your business growth. From business internet to devices, find the right solutions to scale with confidence.

What tech solutions can help scale my business?
Growing your business can take many forms, depending on your unique vision. As your business gains traction, you might aim to increase your customer base, diversify your products or services, or expand to more locations.
No matter your growth strategy, your tech solutions should help you achieve your ambitions. With the right approach, tech can also help ease the ‘growing pains’ as you scale up your operations.
Below we unpack five tips to help ensure your business tech is ready to grow with you.
1. Fine tune your device ecosystem
As your business expands, you’ll likely have more people connecting across a variety of devices. When growing your team, think about the types of devices they’ll need to seamlessly connect to business systems and work efficiently.
Business laptops and tablets
Consider equipping your staff with versatile devices like laptops that they can use both in the office and offsite. You might also explore laptops that automatically connect to mobile networks to help your team be productive and more secure when working remotely.
In other scenarios, connected tablets can offer significant business benefits, enabling your team to perform a range of functions flexibly and efficiently.
Work phones
Mobile phones can be essential business tools. If your team will be using mobile devices for work, decide whether to provide work mobiles or implement a bring your own device (BYOD) model.
Having some say over the device models and mobile network your staff are using can help you better manage productivity and security for your business. You might need to consider extra measures to help you protect workplace mobile devices, such as device security solutions.
Your mobile priorities will vary depending on your businesses’ stage of growth. For example, if you expect your team to grow quickly, it’s worth exploring business mobile plans. Whereas, if you think you’ll be focused on expanding your business internationally, it’s important to consider how you’re going to keep connected while travelling overseas.
2. Make sure your business internet can keep up
As your business expands and you reach more customers, the volume of sales activity can increase. This growth will likely place greater demands on your business operations, particularly in terms of delivery.
Your business internet connection is crucial
Imagine building extra stories on a building without being confident in the foundations. Your business internet solution is just as crucial. It can be key to running a smooth operation and delivering a great customer experience.
Today, many business functions rely on fast, reliable internet as a foundational part of their tech ecosystem. It allows you to manage your business website and social media presence, which can be crucial to reaching new customers and markets. Back of house, the right internet connectivity enables seamless access to cloud-based solutions for everything from supply chain management to customer service.
Consider an nbn fibre upgrade
Is your current business internet solution capable of supporting increased activity? Consider how solutions such as business grade fibre can help boost your productivity.
3. Be strategic about your business technology choices
A key challenge for established businesses can be the complexity of their business tech systems. As your business grows, it’s important to think strategically when scaling up existing tech solutions and integrating new ones.
Explore upgrades to existing systems first
Start with the solutions you have in place already. They might offer features and functionality you haven’t utilised yet, eliminating the need for additional apps or tools.
If you’ve made smart choices so far, you may be able to easily upgrade or expand the number of licences for your current software solutions, rather than needing to completely change entire systems.
Integrate new tech solutions carefully
When you need to introduce a new solution to support your business growth, having a clear plan is essential. A well thought out strategy will help you adopt new technology successfully, allowing you to quickly realise the value of your investment. This approach maximises efficiency and keeps things simple as your business evolves.
4. Reinforce your cyber security strategy
If you’ve been in business for a while you likely have the basics of cyber security in place. However, as more people connect across more devices, the potential risks to your business increase. Therefore, a key part of your growth plan should include reassessing your cyber security strategies.
Assess your cyber security maturity
The ASD’s Essential 8 is a set of risk mitigation strategies developed by Australian Cyber Security Centre (ACSC) based on their real-world experiences and insights. It’s accompanied by the ASD Essential 8 Maturity Model, which helps to define how advanced a business is in their approach to cyber security.
If you plan to grow your business or are experiencing significant growth, using the ASD Essential 8 Maturity Model can help you identify and plan for a target maturity level suitable for your business. Based on that you can then prioritise key upgrades to your cyber security strategies and defences as your business evolves.
We recommend you read the information on the Essential Eight published by the ACSC. This gives more information on the Essential Eight maturity model. The ACSC recommends progressively implementing each maturity level until that target is achieved.
Make cyber security a core part of your culture
As you bring on new team members, ensure a consistent level of awareness and diligence regarding common cyber security risks. Implementing a cyber security training program such as Cyber Wardens can be beneficial. This free program, along with its resources, aims to help small businesses strengthen their defences and prevent cyber threats.
5. Find partners who’ll support your business growth
Partners can play an important role in helping your grow or manage growth effectively as your business expands. Seek out partners who have the expertise to help you identify the right solutions and strategies for your unique business needs.
Your growth journey will likely introduce new challenges and complexities for you and your team to manage. Explore how managed services can enhance your operations and take pressure off your internal team as you focus on driving and meeting the demands of business growth.
As a business owner, your time is limited. You know the value of efficiency and the importance of having the right tools and support to help you get the job done. As your business grows, you’ll need technology solutions that can scale to support your evolving needs.
The right tech can transform your business. If you’d like to explore tailored solutions, request a callback from a business expert at your local Telstra Business Technology Centre to help you on your growth journey.
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