Managed Microsoft 365
Microsoft 365® too much to manage? We’ll handle it for you
Improve productivity by letting us manage your Microsoft 365 platform and applications. We’ll keep your solution moving with features like proactive mailbox, Sharepoint and OneDrive quota notifications, so you can focus on what is important to your business.
Only available to Telstra Business customers with an ABN with an eligible Microsoft Cloud 365 Service purchased from Telstra or an authorised provider.
What is Managed Microsoft 365?
With Managed Microsoft 365 you can stay focused on running your business. We’ll help make sure your Microsoft 365 business platform and applications are operating as expected, and offer ways we can improve your Microsoft 365 solution to better suit your business.
What you get with Managed Microsoft 365
Outsourced experts
Your software will be managed and monitored by experts who understand how Microsoft 365 operates, and how to get the most out of the solution to support your business.
Boosted productivity
You'll be able to help your team work more efficiently as we routinely review and unlock features to help deliver optimal experiences for your business.
Minimised disruptions
Your Microsoft 365 solution will be monitored remotely against best practice usage and policy, so you can focus on work while we minimise disruptions.
Ongoing support
You’ll get support with your Microsoft 365 questions, big or small. Helping you troubleshoot issues and avoid downtime.
Plans and pricing
Get Managed Microsoft 365 for your Basic, Standard or Premium Microsoft 365 subscription.
Managed Microsoft 365 , Available , Unavailable , Unavailable , Unavailable
Month-to-month
$80/mth per user assigned license
Management and proactive monitoring of your Microsoft 365 platform and applications, with available user support and monthly service reporting.
Business hours support
8am to 6pm* local time. Mon to Fri (excl. public holidays).
*Support Hours are 8:30am to 5pm if you purchase the service from the TBTCs located in Braddon, 2612 (ACT), Wagga Wagga, 2650 (NSW), Pakenham, 3810 (VIC), Dandenong, 3175 (VIC), West Perth, 6005 (WA) or Bunbury, 6230 (WA)
Our 5 year strategic partnership with Microsoft
We’ve partnered with Microsoft to help provide Australian businesses like yours with improved end-to-end connectivity. Combining Microsoft's modern work solutions with the knowledge of our technology experts.
Get started with Managed Microsoft 365
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Make an appointment
Make an appointment with your Business Technology Centre. Or request a callback and we'll be in touch.
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Tell us what you need
Discuss your business objectives with us so we can tailor your plan requirements based on your software needs.
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Do business backed by support
Once your service is active, you can get on with taking care of business while we remotely manage your Microsoft 365 solution.
Frequently asked questions
Telstra Install – Microsoft 365 Business is a once-off service to perform a comprehensive setup of your Microsoft 365 solution. While Managed Microsoft 365 is a monthly subscription that performs management and proactive monitoring of your Microsoft 365 subscription.
To be eligible for Managed Microsoft 365 you need to be a Telstra Business customer with an ABN. Your business will also need an existing Microsoft 365 subscription.
Your Managed Microsoft 365 service is looked after by your Business Technology Centre.
Support included is dependent on your underlying Microsoft 365 Business plan subscriptions (Microsoft 365 Business Basic, Business Standard, and Business Premium). Customers with Enterprise plans within their Microsoft 365 Business tenancy will have the premium service level applied. Only available for current compatible Microsoft 365 Business cloud licences, purchased through Telstra, Microsoft or an authorised 3rd party Cloud Service Provider. You must complete a per-service checklist prior to service commencement, and provide us with accurate IT information, access to relevant systems and ensure you have working internet connectivity.