Telstra Pre-Paid Community Plan

Recharge Amount $25 $30 $40 $50 $150 $300
Expiry
14 Days 28 days 28 days 28 days 186 days 365 days
Network Access

3G, 4G and 4GX
Data Allowance
8GB 18GB 28GB 60GB 150GB
Data Allowance

For use in Australia only

 25GB
Data Bank
Save up to 200GB of unused data when you recharge $30+ before expiry. Active recharge required to access Data Bank. Save up to 200GB of unused data when you recharge $30+ before expiry. Active recharge required to access Data Bank. Save up to 200GB of unused data when you recharge $30+ before expiry. Active recharge required to access Data Bank. Save up to 200GB of unused data when you recharge $30+ before expiry. Active recharge required to access Data Bank. Save up to 200GB of unused data when you recharge $30+ before expiry. Active recharge required to access Data Bank.
Continuous Data Rollover

Recharge before expiry to save up to 200GB of unused data

 Yes
Data Rollover

Recharge before expiry to rollover your unused data allowance to use in your next recharge
Minimum Term
$1 Daily Inclusions
$1 Optional Extra's
Calls + Text + MMS + MessageBank®

To standard Australian numbers

Unlimited Calls, Text, MMS & Messagebank 

 

Unlimited Calls, Text, MMS & Messagebank Retrieval

Unlimited Calls, Text, MMS & Messagebank Retrieval

Unlimited Calls, Text, MMS & Messagebank Retrieval

Unlimited Calls, Text, MMS & Messagebank Retrieval

Unlimited Calls, Text, MMS & Messagebank Retrieval
International call inclusions to Zone 1
NA
International call inclusions to Zone 2
NA
International text + MMS
International text + MMS to all countries
100
Calls + Text + MMS

To international numbers

 

 

Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2:

 

Zone 1

up to 300 minutes

 

Zone 2   

up to 60 minutes

 

Included call minutes are consumed in 60 second blocks.

 

Text to international numbers – 20c/text

MMS to international numbers – 75c/MMS

Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2:

 

Zone 1   

up to 500 minutes

 

Zone 2   

up to 100 minutes

 

Included call minutes are consumed in 60 second blocks.

 

Text to international numbers – 20c/text

MMS to international numbers – 75c/MMS

Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2:

 

Zone 1   

up to 1000 minutes

 

Zone 2   

up to 150 minutes

 

Included call minutes are consumed in 60 second blocks.

 

 

Text to international numbers – 20c/text

MMS to international numbers – 75c/MMS

Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2.

 

Zone 1   

up to 3000 minutes

 

Zone 2   

up to 350 minutes

 

Included call minutes are consumed in 60 second blocks.

 

Text to international numbers – 20c/text

MMS to international numbers – 75c/MMS

Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2:

 

Zone 1   

up to 6000 minutes

 

Zone 2   

up to 800 minutes

 

Included call minutes are consumed in 60 second blocks.

 

Text to international numbers – 20c/text

MMS to international numbers – 75c/MMS
Extra Credit
$0 $5 Credit $10 Credit $15 Credit $50 Credit $100 Credit
What's Included

Your plan is for a pre-paid mobile phone service that provides access to the Telstra Mobile Network.

  • An allowance of Mobile data
  • Calls to Australian Satellite numbers +5min of international satellite calls
  • Operator assisted calls (eg. most 12xxnumbers) and diverted calls

 

.
What's Not Included
  • Premium numbers (eg. 19xx numbers)
  • Third-party content or subscription charges
  • Telstra Air
  • International Roaming
Devices
Allowances
International call inclusions to Zone 3

NA
4G and 5G Download Speed Cap

150Mbps

150Mbps/250Mbps speed cap is great for most customers' regular usage including streaming, browsing and social media. Your capped download speed is the maximum potential download speed for data included in your recharge. Typical speeds may often be slower and will vary due to factors including location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. Telstra 5G now reaches 85% of Australians. Compatible device required. For 5G coverage information, check our coverage map.

 

All inclusions are for use in Australia. Included calls and SMS are to standard Australian numbers only.
Expiry
$25 $30 $40 $50 $150 $300
14 Days 28 days 28 days 28 days 186 days 365 days
Data Allowance

For use in Australia only
$25 $30 $40 $50 $150 $300
25GB
Continuous Data Rollover

Recharge before expiry to save up to 200GB of unused data
$25 $30 $40 $50 $150 $300
Yes
Calls + Text + MMS + MessageBank®

To standard Australian numbers
$25 $30 $40 $50 $150 $300

Unlimited Calls, Text, MMS & Messagebank 

 

Unlimited Calls, Text, MMS & Messagebank Retrieval

Unlimited Calls, Text, MMS & Messagebank Retrieval

Unlimited Calls, Text, MMS & Messagebank Retrieval

Unlimited Calls, Text, MMS & Messagebank Retrieval

Unlimited Calls, Text, MMS & Messagebank Retrieval
International call inclusions to Zone 1
$25 $30 $40 $50 $150 $300
NA
International call inclusions to Zone 2
$25 $30 $40 $50 $150 $300
NA
International text + MMS to all countries
$25 $30 $40 $50 $150 $300
100
What's Included?
$25 $30 $40 $50 $150 $300

Your plan is for a pre-paid mobile phone service that provides access to the Telstra Mobile Network.

  • An allowance of Mobile data
  • Calls to Australian Satellite numbers +5min of international satellite calls
  • Operator assisted calls (eg. most 12xxnumbers) and diverted calls

 

.
What's Not Included
$25 $30 $40 $50 $150 $300
  • Premium numbers (eg. 19xx numbers)
  • Third-party content or subscription charges
  • Telstra Air
  • International Roaming
International call inclusions to Zone 3

$25 $30 $40 $50 $150 $300
NA
4G and 5G Download Speed Cap

$25 $30 $40 $50 $150 $300
150Mbps

150Mbps/250Mbps speed cap is great for most customers' regular usage including streaming, browsing and social media. Your capped download speed is the maximum potential download speed for data included in your recharge. Typical speeds may often be slower and will vary due to factors including location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. Telstra 5G now reaches 85% of Australians. Compatible device required. For 5G coverage information, check our coverage map.

 

All inclusions are for use in Australia. Included calls and SMS are to standard Australian numbers only.

Information about the service

This is a Pre-Paid service with a mobile phone number and access to the Telstra network for you to make and receive calls, send and receive texts and use mobile data. Your Pre-Paid mobile service is for personal use only.

Sim Activation

Activate your SIM and choose a plan online at telstra.com/activate.

Choosing a plan

Choose a Pre-Paid Mobile plan when you activate your SIM and recharge as you need to. You can change your Pre-Paid offer when you want to but note that inclusions and credit do not rollover when you switch plans and you’ll need to recharge to get the benefits of the new plan. You’ll need an active recharge in order to purchase a Pack.

You must make sure your device is compatible with the Telstra network, including that it is able to make calls to emergency services. If your device is not compatible, it may be blocked and may not have access to voice or data services or be able to call emergency services (including triple zero). For more information on compatible devices, see telstra.com.au/support/mobiles-devices/enable-volte-mobile-phone

5G network access

5G available in selected areas using compatible devices. 

International Zones

For standard calls and sms from Australia to standard international numbers in selected destinations

Zone 1 Destinations: Canada, China, Denmark, Germany, Guam, Hong Kong, India, Ireland, Indonesia, Japan, Malaysia, New Zealand, Norway, Puerto Rico, Romania, Singapore, South Korea, Spain, Sweden, UK, USA, US Virgin Islands, Vietnam.

Zone 2 Destinations: Argentina, Bahamas, Bangladesh, Bermuda, Brazil,  Brunei, Cambodia, Chile, Columbia, Costa Rica, Cyprus, Czech Republic, Dominican Republic, Faroe Islands, France, French Guiana, Greece, Greenland, Hungary, Iceland, Iran, Israel, Italy, Kenya, Kuwait, Laos, Lebanon, Liechtenstein, Mexico, Mongolia, Nepal, Netherlands, Nigeria, Pakistan, Palestinian Authority, Philippines, Peru, Saudi Arabia, Slovak Republic, Sri Lanka,  South Africa, Taiwan, Thailand, UAE, Venezuela.

Zone 3 Destinations: Austria, Comoros, Croatia, East Timor, Egypt, Fiji, Ghana, Mauritius, Papua New Guinea, Poland, Russia, Samoa, Serbia, Solomon Islands, Surinam, Switzerland, Tonga, Turkey, Vanuatu, Zimbabwe.

FairPlay Policy

You must comply with our FairPlay Policy and not use your service in an unacceptable, unreasonable or fraudulent manner, or in a way that detrimentally interferes with the integrity of, or causes significant congestion to, the network. We may take action if you breach the FairPlay Policy, including suspending or cancelling your service.

Information about pricing

Refer to the Plan Cost table.

Unlocking fee

If you want to use your Telstra purchased Pre-Paid Mobile device on another network, you’ll need to pay a network unlocking fee.

Other Information

How can I monitor and manage my usage?

  • Sign in to My Telstra at www.telstra.com/my-telstra
  • My Telstra app on iPhone™ and Android™
  • SMS 125 100 from your Telstra mobile with the word 'recharge' (Account Balance and Recharge voucher)
  • Call 125 100 from your Telstra mobile (Recharge by credit or debit card only)
  • Call 125 8887 from your Telstra mobile
  • Recharge at telstra.com/recharge

Need help? We're here for you.

Visit telstra.com/contactus for our support options. Call 125 8887, 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative /accessible format.

Complaints

If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints.

We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation.

This is a summary only full legal terms for this plan are available at telstra.com/customer-terms

Android™ is a trademark of Google Inc. iPhone™ is a trademark of Apple Inc. registered in the U.S. and other countries. ™ are trademarks. ® are registered trademarks and ™ are trademarks of Telstra Corporation Limited, ABN 33 051 775 556.

MOSC2110-29102024-29102024

Top