Xbox All Access Series X S

		Xbox Series S	Xbox Series X
Monthly Charge		$33/mth (for first 24 months) $15.95/mth (monthly charge thereafter; subject to change)	$46/mth (for first 24 months) $15.95/mth (monthly charge thereafter; subject to change)
Monthly Charge Casual month to month
Monthly Data Allowance
Business Demand Data
Cost per Megabyte (MB)
Speed
Speed Included on nbn technology types only
Minimum Term
Calls + SMS + MMS To standard Australian numbers
Calls + SMS + MMS To international numbers
Roaming Calls + SMS + MMS For use while overseas
Calls To standard Australian numbers



Calls To international numbers
Entertainment
Telstra Wi-Fi Modem
Telstra Business Smart Modem 24 month term only
What's Included		Included if you stay connected for 24 months Xbox Series S 512GB Console 1 x Xbox Wireless controller Connection and Power cables for console Monthly subscription to Xbox Games pass Ultimate which which includes over 100 high-quality games for console, PC, phones and tablets, all the benefits of Xbox Live Gold, and an EA Play membership Includes multiplayer and all the benefits of Xbox Live Gold Cloud gaming – play over 100 Xbox games on your Android mobile or tablet from the cloud via the Xbox Game Pass app Play new games the same day they launch from Xbox Game Studios	Included if you stay connected for 24 months Xbox Series X 1TB Console 1 x Xbox Wireless controller Connection and Power cables for console Monthly subscription to Xbox Games pass Ultimate which which includes over 100 high-quality games for console, PC, phones and tablets, all the benefits of Xbox Live Gold, and an EA Play membership Includes multiplayer and all the benefits of Xbox Live Gold Cloud gaming – play over 100 Xbox games on your Android mobile or tablet from the cloud via the Xbox Game Pass app Play new games the same day they launch from Xbox Game Studios
What's Not Included		Internet access and data usage charges Access to any additional games outside titles available on Xbox Game Pass Ultimate, unless gifted as part of a promotion Any on device purchases Any additional accessories like extra controllers and headsets
Minimum Cost Includes set up costs	24 month term	$792 (when you stay connected for 24 months)	$1104 (when you stay connected for 24 months)
24 month term	$792 (when you stay connected for 24 months)	$1104 (when you stay connected for 24 months)
Casual month to month
Maximum Early Termination Charges (ETC)		$511.21 (1 month + $478.21 remaining on your console)	$763.79 (1 month + $717.92 remaining on your console)
Maximum Early Termination Charges (ETC) 12 month term
Maximum Early Termination Charges (ETC) 24 month term
Maximum Early Termination Charges (ETC) Casual month to month
Devices
Allowances
		Payout reduces by $20.792 each month you stay connected	Payout reduces by $31.208 each month you stay connected
Early Termination Policy		If you cancel your monthly subscription within the first 24 months, you will need to pay out the remainder of your Xbox as a once-off payment on your next bill. In order to receive your paid months of Xbox Games Pass Ultimate, you must have activated your Xbox Games Pass Ultimate before you cancel. You cannot activate Xbox Games Pass Ultimate after you cancel. If you cancel your Xbox All Access contract without having activated, you will lose any months of credit to Game Pass Ultimate you have available to you but not yet redeemed, with no refund or credit available. If you initially delayed your activation and/or had pre-existing Game Pass Ultimate credits, your remaining balance will be updated to your Microsoft Account to include access you have already paid for. Any months of Xbox Game Pass Ultimate, Live Gold, or Game Pass that you have paid for but not yet used will remain on your account after you cancel until they expire up to a maximum of 36 months, inclusive of the 24 months that is part of All Access. If you are not entitled to any additional months of Game Pass Ultimate post cancellation, your access to the subscription will stop.
Game catalogue may vary at any time. Cloud Gaming (Beta) available on select games and may require controller If you are converting your existing Xbox Live Gold and Xbox Game Pass membership(s), they will automatically convert to Ultimate at a conversion ratio. Your Xbox Game Pass Ultimate subscription must be redeemed with your chosen Microsoft account on your new console to activate the service. Microsoft conditions of use will apply. After the first 24 months post activation, or when you have no remaining months of your Game Pass Ultimate subscription, you will roll over to a standalone Game Pass Ultimate subscription on your Telstra bill at the standard in market rate, currently $15.95 per month (subject to change). Not available in conjunction with any other offer.

Xbox Series S	Xbox Series X
Monthly Charge
$33/mth (for first 24 months) $15.95/mth (monthly charge thereafter; subject to change)	$46/mth (for first 24 months) $15.95/mth (monthly charge thereafter; subject to change)

Xbox Series S	Xbox Series X
What's Included?
Included if you stay connected for 24 months Xbox Series S 512GB Console 1 x Xbox Wireless controller Connection and Power cables for console Monthly subscription to Xbox Games pass Ultimate which which includes over 100 high-quality games for console, PC, phones and tablets, all the benefits of Xbox Live Gold, and an EA Play membership Includes multiplayer and all the benefits of Xbox Live Gold Cloud gaming – play over 100 Xbox games on your Android mobile or tablet from the cloud via the Xbox Game Pass app Play new games the same day they launch from Xbox Game Studios	Included if you stay connected for 24 months Xbox Series X 1TB Console 1 x Xbox Wireless controller Connection and Power cables for console Monthly subscription to Xbox Games pass Ultimate which which includes over 100 high-quality games for console, PC, phones and tablets, all the benefits of Xbox Live Gold, and an EA Play membership Includes multiplayer and all the benefits of Xbox Live Gold Cloud gaming – play over 100 Xbox games on your Android mobile or tablet from the cloud via the Xbox Game Pass app Play new games the same day they launch from Xbox Game Studios

What's Not Included
Internet access and data usage charges Access to any additional games outside titles available on Xbox Game Pass Ultimate, unless gifted as part of a promotion Any on device purchases Any additional accessories like extra controllers and headsets

Xbox Series S	Xbox Series X
Minimum Cost Includes set up costs
24 month term
$792 (when you stay connected for 24 months)	$1104 (when you stay connected for 24 months)

Xbox Series S	Xbox Series X
Maximum Early Termination Charges (ETC)
$511.21 (1 month + $478.21 remaining on your console)	$763.79 (1 month + $717.92 remaining on your console)

Xbox Series S	Xbox Series X

Payout reduces by $20.792 each month you stay connected	Payout reduces by $31.208 each month you stay connected

Early Termination Policy

If you cancel your monthly subscription within the first 24 months, you will need to pay out the remainder of your Xbox as a once-off payment on your next bill. In order to receive your paid months of Xbox Games Pass Ultimate, you must have activated your Xbox Games Pass Ultimate before you cancel. You cannot activate Xbox Games Pass Ultimate after you cancel. If you cancel your Xbox All Access contract without having activated, you will lose any months of credit to Game Pass Ultimate you have available to you but not yet redeemed, with no refund or credit available. If you initially delayed your activation and/or had pre-existing Game Pass Ultimate credits, your remaining balance will be updated to your Microsoft Account to include access you have already paid for. Any months of Xbox Game Pass Ultimate, Live Gold, or Game Pass that you have paid for but not yet used will remain on your account after you cancel until they expire up to a maximum of 36 months, inclusive of the 24 months that is part of All Access. If you are not entitled to any additional months of Game Pass Ultimate post cancellation, your access to the subscription will stop.

Game catalogue may vary at any time.
Cloud Gaming (Beta) available on select games and may require controller
If you are converting your existing Xbox Live Gold and Xbox Game Pass membership(s), they will automatically convert to Ultimate at a conversion ratio.
Your Xbox Game Pass Ultimate subscription must be redeemed with your chosen Microsoft account on your new console to activate the service. Microsoft conditions of use will apply.
After the first 24 months post activation, or when you have no remaining months of your Game Pass Ultimate subscription, you will roll over to a standalone Game Pass Ultimate subscription on your Telstra bill at the standard in market rate, currently $15.95 per month (subject to change).
Not available in conjunction with any other offer.

Information about the service

This is an Xbox All Access service that offers a console and access to Xbox Game Pass Ultimate for a bundled monthly price over 24 months.

Device information and requirements

All gameplay requires a compatible TV.
To access 4K features you will need a compatible 4K TV and a Xbox Series X console.
Online play and access to games in Game Pass Ultimate subscription requires a stable internet connection that is sold separately
Min bandwidth of 10 Mbps for mobiles, 20 Mbps for tablets/PCs
For at home play, a 5 GHz Wi-Fi connection is recommended
Cloud gaming performance is affected by internet connection, location, device, network congestion, coverage, Wi-Fi contention and other factors
Your gameplay experience may vary by device used

Information about pricing

Refer to the Xbox All Access Cost Table.

Xbox Game Pass Ultimate

You will need to redeem your subscription with Xbox on console via Settings > Account > Subscriptions

If you cancel your Xbox All Access service with Telstra, your subscription to Xbox Game Pass Ultimate will end, unless you are entitled to additional months because you

Had pre-existing Game Pass Ultimate credit prior to taking up Xbox All Access
Delayed activation of your subscription and therefore are entitled to have access to an equal amount of months of which you paid for, as long as you activate before you cancel

When you join Xbox Game Pass Ultimate, we will apply any prepaid time you have on Xbox Live Gold and/or Xbox Game Pass toward Xbox Game Pass Ultimate, up to a maximum of 36 months (inclusive of the 24 months from Xbox All Access). For example, if you have 3 months of Xbox Live Gold and 3 months of Xbox Game Pass already on your account when you purchase your first month of Xbox Game Pass Ultimate, you will have a total of 7 months of Ultimate on your account before you need to renew your membership. See xbox.com/gamepass.

Understanding my bill

You're billed in advance for the minimum monthly charge. Your first bill will be higher if you start your plan part way through a billing period.

Need help? We're here for you.

Visit telstra.com/contactus for our support options. Call 13 22 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative /accessible format.

Bill Payment Charges

Fees and charges may apply for bill delivery and payment of your invoice, depending on the method.

We do have fee free options available - more information is available at:

Personal Services - telstra.com/payment-fees

Business Services - telstra.com/fees-on-payment-methods

Complaints

If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you’d like an independent investigation.

The full terms for Xbox All Access can be found here: https://www.telstra.com.au/customer-terms/home-family

More information about Xbox Ultimate Game Pass Subscription can be found here at https://www.xbox.com/en-AU/xbox-game-pass

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