Telstra Go Digital Consult | Go Digital Consult | ||||||||
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Monthly Charge
12 month term |
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Monthly Charge
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$0 Go Digital Consult | ||||||||
Monthly Charge
12 month term or casual month to month |
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Standard Pack Cost
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Standard Pack Cost with Netflix
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Minimum Term
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Entertainment Pack
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What's Included
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A 30 minute phone-based assessment carried out by a local Telstra Small Business Expert plus report with tailored abd detailed recommendations outlining a roadmap to help Australian Small Businesses digitise their business. Included:
The consultation and assessment with the Small Business customer covers categories including devices, connectivity, marketing and sales, collaboration and communication and security to aim and improve the following four areas:
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What's Not Included
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Minimum Cost Standard Pack with Netflix
Includes set up costs (with Self Install Kit option) |
Casual month by month | ||||||||
Maximum Early Termination Charges (ETC)
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Not Applicable | ||||||||
Maximum Early Termination Charges (ETC)
12 month term |
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Maximum Early Termination Charges (ETC)
24 month term |
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Maximum Early Termination Charges (ETC)
Casual month to month |
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Devices
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Allowances
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Monthly Charge
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Go Digital Consult |
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$0 Go Digital Consult |
What's Included?
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Go Digital Consult | |||||||
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A 30 minute phone-based assessment carried out by a local Telstra Small Business Expert plus report with tailored abd detailed recommendations outlining a roadmap to help Australian Small Businesses digitise their business. Included:
The consultation and assessment with the Small Business customer covers categories including devices, connectivity, marketing and sales, collaboration and communication and security to aim and improve the following four areas:
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What's Not Included
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Go Digital Consult | |||||||
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Information about the service
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This service offers a premium phone-based assessment carried out by a local Telstra Small Business Expert and includes a report sent via email with recommendations, to help Small Businesses with an ABN and less than 100 full time employees digitise their business.
- Assessment Report
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The report provides advice only, and the report and recommendations must not be relied upon as an alternative to advice from a qualified professional and you should ensure you monitor your own practices and investigations.
Information about pricing
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Refer to the Plan Cost table.
- Bill payment charges
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Fees and charges may apply for bill delivery and payment of your invoice, depending on the method.
We do have fee free options available - more information is available at:
Personal: telstra.com/payment-fees
Business: telstra.com/fees-on-payment-methods
Other Information
- Fair Use Policy
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Use of this service is governed by a fair use policy, which deals with excessive use. For further details visit telstra.com.au/customer-terms/business-government
- Understanding my bill
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You're billed in advance for the minimum monthly charge, and in arrears for any usage not included in your plan. Your first bill will be higher if you start your plan part way through the billing period.
If your account number is 13 characters long, or you only have a mobile service with us, you will be billed in advance. If you do not fit this criteria, you will be billed in arrears.
- Support
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If you have questions about your Telstra Business Service, please visit telstra.com.au/small-business/business-services or call us on 13 70 55.
- Need help? We're here for you.
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Visit telstra.com/contactus for your support options. Call 13 20 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative/accessible format.
- Complaints
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If there's something you're not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation.
This is a summary only full legal terms for this plan are available at telstra.com.au/customer-terms/business-government.
- Disclaimer
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Report and recommendations must not be relied upon as an alternative to advice from a qualified professional and you should ensure you monitor your own practices and investigations. It provides advice only, and we do not guarantee, represent or warrant that it is free from errors or the recommendations contained will lead to a particular outcome or protect against all risks and vulnerabilities. We are not liable for any loss or damage suffered by you or any party as a result of the assessment, report or recommendations, and you agree that you are best placed to review the recommendations made within as they will or may impact you, and you must satisfy yourself as to their appropriateness for your needs.