Report damages to Telstra equipment
Snap Send Solve APP
This will allow you to direct your enquiry to all relevant authorities including Telstra. This can be downloaded at either Google Play or the Apple Store or you can submit your enquiry online.
Alternatively you can continue with providing details in the damages form below or by calling 13 22 03 for Telstra Equipment Damage
Or report a payphone that has a fault or needs attention.
If you think damage to our equipment might be a danger to yourself or the community, Call 13 22 03 immediately, and say 'report damages' if:
- Someone's been injured by an accident involving our equipment
- There's been an accident that's damaged other property involving our equipment
- A fault with our equipment poses an immediate danger to the public
- Overhead wires are down or damaged
- You've previously reported the damage and it appears not to have been actioned
- Your Telstra home phone line has stopped working