Enjoy flexible payment options on the latest tech
Pay now or pay later
Just as this option suggests, you can pay now for your phone or device. That means the full amount, outright - in one payment.
Or you can pay later by spreading repayments over 12 or 24 months, when you add them to a mobile or data plan. You can even add selected accessories to your bill and pay them off as you go.
If you leave Telstra, simply pay out your device and any accessories you've added.
Trade-in for credit
Got an old phone or device kicking around? Check out our trade-in program. We assess your old phone/device and if it's approved, we'll credit your Telstra bill which you can then put towards something newer.
If you're a Telstra personal or small business customer aged 18+ and have a post-paid service with us (other than a Telstra Upfront Mobile Plan), you're eligible. Devices on Telstra Mobile Lease Plans are ineligible for trade-in.
To trade-in your device for credit, just follow these steps:
- Sign in to My Telstra: choose the 'Services' tab, and mobile number of your preferred account.
- Assess your old device: scroll down and select 'Got an old device?' and complete the assessment.
- Send it to us: follow our instructions on how to send your old device via an Australia Post outlet.
- Receive your credit: if your trade-in is approved, we'll apply your credit within two billing cycles.
7 Day Price Match
Our 7 Day Price Match is a great way to ensure you're paying the best price. When you buy a new phone or device from us, then see it advertised cheaper somewhere else, you can claim the difference in price.
You'll need to show us proof of the lower price. If it's an online ad, copy the webpage URL. If it's a print ad, take a photo. Make your claim within 7 days of receiving your new phone.
Available for post-paid mobile handsets purchased from Telstra branded stores, Telstra Shop Online, Telstra Messaging, Telstra Call Centres or in a Telstra Shop.
Learn more about 7 Day Price Match
Pay with points
If you're a Telstra customer, you can sign up to our Telstra Plus rewards program.
This allows you to earn 10 points for every dollar you spend on your monthly bill. This includes post and prepaid mobile, mobile broadband, and internet. You can check your points balance in the My Telstra app.
Then, redeem the points you've earned as a Telstra Plus customer in the Rewards Store to 'pay' for your new phone or device. You can pay entirely with points, or use a combination of points plus whichever credit card payment method you prefer. Too easy!