Shop online faster, more easily and more securely with your Telstra ID. It's your key to a smoother checkout.
Whether you're a brand new Telstra customer or have been with us for a while, learn how to set up your Telstra ID and make the most of it.
A Telstra ID is the username and password you use to access and manage your Telstra services online.
It's is the only login you need to access your Telstra services. When you register for a Telstra ID, you’ll create a username and password that you can use to sign in to a range of Telstra apps and services.
If you’ve used the My Telstra app, or have managed your services in My Telstra, you may already have a Telstra ID. Don't worry if you've forgotten your Telstra ID, you can easily recover it.
Amazing! You’re ready to shop and get a quicker, smoother checkout experience.
Got a Telstra ID but forgotten what it is? Not to worry, you can recover your username and password by telling us your name and account or phone number.
Recover your Telstra ID
If you're a Telstra customer and you don't have a Telstra ID, you can easily create one.
Create a new Telstra ID
Whether you use My Telstra or the My Telstra app, your Telstra ID makes it super easy to manage your services. You can pay bills, check usage, manage Pre-Paid and more.
A Telstra ID allows you to join our Telstra Plus rewards program. It's our way of saying thanks for being a loyal customer.
Earn 10 Telstra Plus Points for every $1 when you make an eligible payment on your services. Then, redeem your Telstra Plus Points for discounts on devices, accessories and more at the Rewards Store.
Absolutely! Your Telstra ID can be used across all your Telstra services. It helps you manage all your accounts in one place.
No. Registering for a Telstra ID is completely free.
The My Telstra app is our new and improved app that makes it easier to view services, bills and make payments. Get the help you need without the wait and much more, all from your mobile phone or tablet.
Visit the My Telstra page and follow the prompts to download the app.
From there, sign in with your Telstra ID to view and manage all your Telstra services.
