What is an IP address?

An IP address is the unique identification number that every single device which connects to the internet receives. Your device's IP address is what lets it communicate on the internet.

There are two common types of IP Addresses - 'Dynamic' and 'Static'.

A dynamic IP address is randomly assigned each time you connect to the internet.

A static IP address is a consistent IP address assigned to you for your use. This needs to be manually configured.

Static IP addresses have some real benefits. Having the same IP address every time you go on the internet means you can:

• Connect to secure networks remotely if your IP address needs to be on an approved list
• Access your file and mail services remotely
• Allow others to connect to servers that you create - such as for online gaming and file sharing
• Access security camera feeds remotely where those require a consistent IP address.

If you have an nbn^® home internet service, you can add a static IP address for $10 a month.

Add a static IP to an existing internet service in My Telstra:

1. Go to Services
2. Select the internet service to add the static IP to
3. Select Extras, then Add static IP address
4. Read the details and applicable monthly charges, then choose Next
5. Select Add static IP address, then Done.

Your static IP service will be activated within 24 hours and you’ll be notified through your nominated communication preference.

Remove a static IP from an existing internet service in My Telstra:

1. Go to Services
2. Select the internet service to add the static IP to
3. Select Extras, then Manage static IP address
4. Read the details and applicable monthly charges
5. Select More with your static IP then Remove static IP address
6. Select Remove.

Your static IP service will be removed within 24 hours and you’ll be notified through your nominated communication preference.